Gartner defines a warehouse management system (WMS) as a software application that manages the operations of a warehouse or distribution center (DC). WMS application functionality includes capabilities such as receiving, put-away, stock locator, inventory management, cycle counting, task interleaving, wave planning, order allocation, order picking, replenishment, packing, shipping, labor management and automated material-handling equipment interfaces (see "Stratifying WMS: A Multilevel View"; note: this document has been archived; some of its content may not reflect current conditions). Radio frequency (RF) systems, used in conjunction with bar codes and possibly RFID, provide the foundation of a WMS, delivering accurate information in real time. We include integrated functionality, such as voice picking, parcel manifesting, value-added services, light manufacturing/kitting and third-party logistics (3PL) billing, as components of a WMS evaluation. This is because many buyers now demand that these components be included in a large number of WMS engagements.
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